Terms of Service

Last updated: 6 June 2026

These Terms of Service ("Terms") govern your access to and use of the products, software, and services provided by A63 Digital Limited ("A63 Digital", "we", "us", or "our"), a company registered in Ireland. This includes our software-as-a-service platform AutoLens and our WordPress plugin Alt Text (each a "Product", together the "Products").

By creating an account, installing a Product, subscribing to a paid plan, or otherwise using the Products, you agree to be bound by these Terms. If you are using the Products on behalf of a business, you confirm you have authority to bind that business, and "you" refers to that business.

1. About us

A63 Digital Limited is a private company limited by shares, registered in the Republic of Ireland. References in these Terms to "Ireland" mean the Republic of Ireland.

2. The Products

AutoLens

AutoLens is a subscription business-to-business platform intended for use by motor-trade businesses such as independent garages. It is provided on a per-garage basis and is offered to professional and business users, not consumers.

Alt Text

Alt Text is a WordPress plugin offered on a freemium basis, with a free tier and paid subscription plans. It generates and manages descriptive text for images to support content quality and accessibility. Use of Alt Text is also subject to the WordPress plugin guidelines and the terms of any third-party services it relies on.

We may add, change, or discontinue features of any Product. Where a change materially reduces the core functionality of a paid plan, we will give you reasonable notice.

3. Accounts and eligibility

• You must provide accurate and complete information when creating an account and keep it up to date.
• You are responsible for safeguarding your account credentials and for all activity that occurs under your account.
• You must be at least 18 years old and capable of forming a binding contract.
• You must notify us promptly of any unauthorised use of your account.

4. Subscriptions, billing, and payment

Paid plans are offered on the subscription terms shown at the point of purchase, including the price, billing interval (for example monthly or annual), and what is included. Prices are stated exclusive of VAT unless otherwise indicated, and applicable taxes will be added at checkout.

• Recurring billing: Subscriptions renew automatically at the end of each billing period at the then-current price until cancelled.
• Cancellation: You may cancel at any time. Cancellation stops future renewals; it does not, by itself, trigger a refund for the current period except as set out in our Refund & Cancellation Policy.
• Price changes: We may change subscription prices. We will give reasonable advance notice, and changes take effect at your next renewal.
• Failed payments: If a payment fails, we (or Paddle) may retry the charge and may suspend access to paid features until payment succeeds.

Refunds, cancellations, and any money-back guarantee are governed by our Refund & Cancellation Policy.

5. Free tier and trials (Alt Text)

Where a free tier or trial is offered, it is provided "as is" and may be subject to usage limits (for example, a monthly processing allowance). We may modify or withdraw free tiers at any time. Exceeding a free-tier limit may require an upgrade to a paid plan to continue using the relevant features.

6. Acceptable use

You agree not to, and not to permit others to:

• use the Products in breach of any applicable law or regulation;
• upload or process content you do not have the rights to, or that is unlawful, infringing, or harmful;
• attempt to gain unauthorised access to, interfere with, or disrupt the Products or their underlying infrastructure;
• reverse engineer, decompile, or attempt to extract source code, except to the extent this restriction is prohibited by law;
• resell, sublicense, or provide the Products to third parties except as expressly permitted by your plan;
• use automated means to access the Products in a way that places unreasonable load on our systems, or circumvent usage limits.

We may suspend or terminate access where we reasonably believe these Terms have been breached.

7. AI-generated output

Certain Products use artificial intelligence to generate output, such as image descriptions, quotes, or other text. AI output may be inaccurate, incomplete, or unsuitable for a particular purpose. You are responsible for reviewing AI-generated output before relying on or publishing it. We do not warrant that AI output will be accurate, error-free, or fit for any specific use.

8. Customer data and content

You retain ownership of the data and content you submit to the Products ("Your Content"). You grant us a limited licence to host, process, and transmit Your Content solely to provide and improve the Products. Where we process personal data on your behalf, this is governed by our Privacy Policy and, where applicable, a data processing agreement.

You are responsible for ensuring you have the necessary rights and lawful basis for any personal data or content you submit, including any data relating to your own customers.

9. Intellectual property

The Products, including all software, designs, trademarks, and content provided by us, are owned by A63 Digital or our licensors and are protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable right to use the Products in accordance with your plan. No other rights are granted.

10. Third-party services

The Products may integrate with or depend on third-party services (for example, payment processing by Paddle, AI providers, hosting providers, and the WordPress platform). We are not responsible for third-party services, and your use of them may be subject to their own terms.

11. Availability and support

We aim to keep the Products available and functioning but do not guarantee uninterrupted or error-free operation. We may carry out maintenance, updates, or changes that temporarily affect availability. Support is provided on the basis described for your plan or on our website.

12. Disclaimers

To the fullest extent permitted by law, the Products are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. This does not affect any statutory rights that cannot be excluded under applicable law, including consumer rights where they apply.

13. Limitation of liability

To the fullest extent permitted by law:

• we are not liable for indirect, incidental, special, consequential, or punitive losses, or for loss of profits, revenue, data, or goodwill;
• our total aggregate liability arising out of or relating to the Products and these Terms is limited to the amount you paid to us (or to Paddle on our behalf) for the relevant Product in the twelve (12) months before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Irish law, including liability for death or personal injury caused by negligence, or for fraud.

14. Indemnity

You agree to indemnify and hold A63 Digital harmless from claims, losses, and expenses arising out of your breach of these Terms, your misuse of the Products, or your infringement of any third-party rights, except to the extent caused by our own breach or negligence.

15. Suspension and termination

You may stop using the Products and cancel any subscription at any time. We may suspend or terminate your access if you breach these Terms, fail to pay, or use the Products in a way that creates risk or legal exposure for us or others. On termination, your right to use the Products ends. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and governing law) will survive.

16. Changes to these Terms

We may update these Terms from time to time. Where changes are material, we will take reasonable steps to notify you, for example by email or a notice within the Product. Your continued use of the Products after changes take effect constitutes acceptance of the updated Terms.

17. Governing law and jurisdiction

These Terms are governed by the laws of Ireland. The courts of Ireland have exclusive jurisdiction over any dispute arising out of or relating to these Terms, except that, where you are a consumer, you may also have the right to bring proceedings in the courts of your country of residence, and mandatory consumer protections of that country continue to apply.

18. Contact

Questions about these Terms can be sent to info@a63digital.com. For billing and payment queries handled by our Merchant of Record, you can also contact Paddle directly via their buyer support.